Legal

Privacy Policy

Last updated: 22 June 2025 · EstoTex OÜ (17532764)

1. Who We Are

EstoTex OÜ ("EstoTex", "we", "our", "us") is a private limited company registered in Estonia with registration number 17532764. Our registered address is Päevalille tn 15, Haabersti linnaosa, Tallinn, 13517, Harju maakond, Estonia. We operate the website estotex.com and provide web development and design services across the European Union.

We are committed to protecting your personal data and processing it in accordance with the EU General Data Protection Regulation (GDPR) (Regulation 2016/679) and Estonian data protection legislation.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Contact data: name, email address, phone number.
  • Enquiry data: your message, service interest, budget range, and any other information you voluntarily provide through our contact form.
  • Technical data: IP address, browser type and version, operating system, referral URL, pages visited, and time-on-site (collected via cookies and server logs).
  • Communication data: email correspondence, call records (where legally required).

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract performance (Art. 6(1)(b) GDPR): to provide our services and respond to enquiries.
  • Legitimate interests (Art. 6(1)(f) GDPR): to improve our website, prevent fraud, and maintain security.
  • Consent (Art. 6(1)(a) GDPR): for non-essential cookies and marketing communications where you have opted in.
  • Legal obligation (Art. 6(1)(c) GDPR): where required by applicable law (e.g., tax and accounting obligations).

4. How We Use Your Data

  • To respond to your project enquiries and provide quotations.
  • To deliver contracted web development and design services.
  • To send service-related communications (invoices, project updates).
  • To improve our website functionality and user experience.
  • To comply with legal, regulatory, and tax obligations.
  • To protect against fraudulent or abusive activity.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share it with:

  • Service providers: email hosting, cloud infrastructure, analytics platforms — all bound by Data Processing Agreements.
  • Professional advisors: accountants, lawyers, auditors as required by law.
  • Authorities: where required by law, court order, or governmental request.

All third-party processors are carefully vetted and are required to handle your data in accordance with GDPR.

6. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). Any transfers outside the EEA are made only where appropriate safeguards exist (Standard Contractual Clauses or adequacy decisions).

7. Data Retention

We retain personal data only for as long as necessary:

  • Contact enquiries: up to 2 years from last contact, unless a contract is formed.
  • Client project data: 7 years from project completion (accounting and legal obligations).
  • Website analytics: up to 14 months (anonymised after 6 months).

8. Your Rights

Under GDPR, you have the right to:

  • Access – obtain a copy of your personal data.
  • Rectification – correct inaccurate or incomplete data.
  • Erasure – request deletion ("right to be forgotten").
  • Restriction – limit how we process your data.
  • Portability – receive your data in a structured, machine-readable format.
  • Object – object to processing based on legitimate interests.
  • Withdraw consent – at any time, without affecting prior processing.

To exercise any right, contact us at info@estotex.com. We will respond within 30 days.

9. Cookies

We use cookies to operate and improve our website. Please refer to our Cookie Policy for full details.

10. Security

We implement appropriate technical and organisational measures to protect your data — including SSL/TLS encryption, access controls, and regular security assessments. No internet transmission is 100% secure, but we take every reasonable precaution.

11. Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon): www.aki.ee. You may also contact the supervisory authority in your country of residence.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our website or by email. The "last updated" date at the top reflects the most recent revision.

13. Contact Us

EstoTex OÜ · Reg. 17532764
Päevalille tn 15, Haabersti, Tallinn, 13517, Estonia
Email: info@estotex.com
Phone: +372 5881 9990